Human-Centered Design for Nonprofits & Government


July 24


10:00 am – 04:00 pm

Click to Register:

Civic Hall


Civic Hall

118 W22nd St 12th Floor, New York, NY 10011

New York, NY, US, 10011

About this workshop

Design Thinking is a framework for solving problems using research to challenge assumptions and iterate rapidly on an idea. Human-Centered Design puts humans, communities, and environments at the center of the design process, building interventions with and not for them. While design thinking is largely used by tech companies, nonprofits can benefit from leveraging these principles in their program and project designs, whether they use tech or not.

This day-long training will use Human-Centered Design methodologies, such as user personas, journey mapping, and rapid ideation, in order to help nonprofits create a roadmap for improving their work. We will help participants leverage these principles to take a more intentional approach when designing interventions to address complex social issues by building those interventions with the help of the communities they hope to serve. All the activities and tools used in this training can be used by participants and their organizations for future projects.

We encourage nonprofits to come with a project idea they’d like to work out, in addition to registering with at least one team member to work alongside. Please, have each member register separately. If you cannot come with a team member, we will pair you with another participant.


  • Learn the basics of human-centered design principles
  • Ask the right questions and innovate with a strong focus on your users, their needs, and your insights about them.
  • Step beyond the obvious solutions and therefore increase the innovation potential of your solution.
  • Create volume and variety in your innovation options.
  • Get obvious solutions out of your heads, and drive your team beyond them.

Prereqs & Preparation

  • Be part of a nonprofit organizations and unfamiliar with human centered design and design thinking
  • One other team member to work with
  • Project that you and your team member want to focus on

About The Facilitator

Savannah Badalich is a community organizer and program developer working at the intersection of human rights and technology. As Director of Training, Education, and Events, she leads the development and implementation of digital skills training programs for nonprofits and government agencies. She previously served as the program manager for CivicXcel, a civic ideas accelerator, where she guided teams through human-centered design thinking training to build tech solutions with the communities they were trying to serve.

Prior to Civic Hall, her work centered on gender-based violence prevention. She worked at the forefront of the campus sexual assault movement and then for Breakthrough, a global human rights organization working on gender-based violence, where she managed their digital organizing strateg